HR Services Coordinator at PTSG

Part of Support Services

Location: Castleford (Great transport links)

The Division – HR

The HR division at PTSG is responsible for supporting our employees and business operations by delivering high-quality human resource services. We focus on employee engagement, compliance, system management, and talent development. As part of our ongoing commitment to efficiency and innovation, we are implementing a new HR information system (HRIS) to enhance our processes and data management.

Job Overview: Looking for a role where you can develop your HR career in a company that’s going places? At PTSG, we’re expanding fast – and we want ambitious, talented people like you to grow with us. Our HR Services Coordinators play a key role in supporting our human resources department by handling a variety of HR administrative functions. The role includes responsibilities across employee onboarding & offboarding, HR administration, compliance, reporting, and employee relations.

Your job will include:

• Employee Onboarding & Offboarding:
• Coordinate the onboarding process for new hires, ensuring all paperwork and system access are completed.
• Assist with offboarding procedures for exiting employees, including conducting exit interviews and managing the return of company property.

• HR Administrative Support:
• Maintain employee records and ensure compliance with organisational policies and legal requirements.
• Assist with benefits administration and respond to employee inquiries regarding benefits, payroll, and policies.
• Support the integration of an HRIS system, aiding the continued improvement of data analytics, processes, and procedures.

• Employee Relations:
• Serve as a point of contact for employee inquiries and concerns regarding HR policies, benefits, and other HR-related matters.
• Help resolve basic employee issues and escalate more complex matters to HR management.

• Compliance & Reporting:
• Assist in maintaining compliance with UK employment laws, safety regulations, and company policies.
• Prepare reports related to employee data, attendance, and other HR metrics as needed.

• Training & Development:
• Assist in coordinating employee training programmes and workshops.
• Help maintain training records and track employee development initiatives.

• HR Systems Management:
• Ensure HR systems are up to date and accurate, including employee information, time-off tracking, and other HR databases.
• Support the implementation of HR technologies and tools for process improvements.

• Communication & Documentation:
• Draft and distribute HR-related communications, including policy updates, announcements, and reminders.
• Manage and update HR documentation, including employee handbooks, benefits guides, and forms.

What PTSG will give to you:

• Free onsite parking
• Free refreshments with a friendly and sociable office environment
• Modern breakout area – pool table, PlayStation, and a top-notch coffee machine.
• An opportunity to progress and develop within the company
• 25 days annual holiday + bank holidays
• Eye care vouchers
• Referral bonus scheme
• Vivup health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more

Experience / Personal Attributes Required:

• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of HR policies, procedures, and legal compliance.
• Proficiency with HR software and Microsoft Office Suite.
• Prior experience in HR or administrative support.
• CIPD Level 3 in Human Resources, Business Administration, or a related field (preferred).
• 1-3 years of HR Services or administrative experience preferred.

About PTSG

PTSG (Premier Technical Services Group Ltd) is a UK-wide specialist services provider, delivering high-quality solutions across multiple sectors.

We provide a range of services including specialist testing, inspection, compliance, maintenance, and safety solutions.

Our expert teams operate across the country, ensuring the highest standards of service, safety, and compliance for our clients.

At PTSG, we are dedicated to innovation, employee development, and delivering excellence in everything we do. We take pride in our commitment to quality, safety, and customer satisfaction, and we are proud to be an industry leader in our field.